SANE

Specialist emotional support and information for anyone affected by mental illness, including family, friends and carers.

SANEline

Mental health helpline offering emotional support and information to anyone affected by mental illness, including family, friends and carers.

We deal with the full spectrum of mental illness from anxiety and depression through to eating disorders, self-harm/injury, psychosis and suicide.

Helpline volunteers are empathic and non-judgemental, providing a space for you to talk about any aspect of your mental health, or the mental health of someone you care about.

COVID 19 update: Although our previous SANEline number cannot operate at the moment, you can leave a message on 07984 967 708 giving your first name and a contact number, and one of our professionals or senior volunteers will call you back as soon as practicable. You can also email us at support@sane.org.uk, and we will respond as soon as possible. Our normal Support Forum and Textcare services are still open.

Textcare

Textcare is designed to provide emotional support and connection at the times you need it most. We provide bespoke one-way messages directly to your mobile phone.

This is a confidential service for those aged 16 and over, and each message sent will be individually written for you based on the information you give us in the form below. For this reason, you need to submit your request a minimum of 72 hours before the time you would like to receive a message, and we can’t send you more than one message in a seven day period.

Textcare is not a crisis service, and we can only respond to requests by the person who wants to receive the texts, not to ones sent on another person’s behalf.

We may on certain occasions call you to clarify what support might be helpful for us to include in our Textcare service to you.

You can choose if you would like one, three or five messages. If you would like to continue the support beyond this time, simply make another request.

To receive support from Textcare, please submit the form on our website.

Support forums

A space where mutual support is given and received by anyone aged 18+ affected by mental illness.

Membership requires you to be willing and able to engage with others in the spirit of mutual support.

You are expected to take personal responsibility for your contributions and posts in this community, accepting and applying the guidelines and ground rules provided.

Support forums can be acccessed via the links on our website.