Information, Advice and Advocacy
Information and Advice services are there to tell you what is available and how you can use it.
Advocacy services help people – particularly those who are most vulnerable in society – to:
- access information and services
- be involved in decisions about their lives
- explore choices and options
- defend and promote their rights and responsibilities
- speak out about issues that matter to them
What is an advocate?
An advocacy service is provided by an advocate who is independent of social services and the NHS, and who isn't part of your family or one of your friends.
An advocate's role includes arguing your case when you need them to, and making sure the correct procedures are followed by your health and social care services.
Being independent means they are there to represent your wishes without giving their personal opinion and without representing the views of the NHS or the local authority.
An advocate might help you access information you need or go with you to meetings or interviews in a supportive role. You may want your advocate to write letters on your behalf, or speak for you in situations where you don't feel able to speak for yourself.
Where can I find an advocate?
VoiceAbility assists people to be involved in important decisions made about your health, care and support needs. We provide the Independent Mental Capacity Advocacy Service and the Care and Support Advocacy Service for eligible people living in Sefton. Advocates represent and support you to understand your rights, weigh-up and retain information so you are able to make decisions, and communicate your views, wishes and feelings. Advocacy services are free, confidential and independent.
Sefton Advocacy Sefton Advocacy provides support to any vulnerable adult living in the Borough to enable them to speak their views on issues or services.
Sefton Pensioners Advocacy Centre SPAC offers advocacy for older people 60+ in Sefton. Assistance is offered primarily around community care, health, housing, benefits and entitlements
Rethink Advocacy The service can provide Independent Mental Health Advocates to help patients to exercise their rights
Citizens Advice offers free, confidential and impartial advice, information and advocacy on a full range of social welfare issues including debt, benefits, employment and housing.
Peer Leadership Development Programme, an Open session from 12.30pm-1.30pm or 6.30pm-7.30pm on Thursday 6th October 2022The Peer Leadership Development Programme is a personal development programme that supports people to become ‘Peer Leaders’, equipping participants with the tools to effect change in the health and social care systems, as well as to support themselves through their own long-term health conditions, disability or caring roles. The hour-long…
Sefton’s Technology Enabled Care to showcase services with roadshowSefton Council’s Technology Enabled Care Solutions (TECS) team is touring the Borough showing off the latest technology and support systems available for residents with extra care needs. Starting the tour at the Keep Warm, Keep Well event at Bootle Cricket Club on Monday 12th September,…
Spectacular Angel Wing art installation will highlight desperate need for more local people to look after children and young people in SeftonA magnificent pair of angel wings will soon adorn the entrance of Crosby Library in Waterloo, as Sefton honours foster carers and highlights the need for more people to open their homes to vulnerable children. Six hundred & fourteen feathers The Angel Wing art installation…
‘COVID and I are both still here,’ warns Sefton Health Chief, Margaret JonesMargaret Jones, Sefton Council’s Director of Public Health Sefton Council’s Director of Public Health Margaret Jones said today that she hasn’t gone away and neither has COVID. With levels of COVID infections in the Borough at the highest level for 15 months Margaret Jones said…
Preparing for Adulthood Guide, check it out!Please click here to view the “Preparing for Adulthood Guide” The guide has being co-produced with staff from Sefton Council, Buddy Up, Health and Sefton Carers Centre in partnership with young people and the Sefton Parent Carer Forum. Click here to open a Print Version…
New, ‘Ask for ANI’ domestic abuse codeword scheme providing help through pharmaciesIndependent pharmacies and Boots stores are now offering a codeword scheme to support victims of domestic abuse. The scheme means those at risk or suffering from abuse can discreetly signal that they need help and access support by Asking for ANI at any of the…
Coronavirus InformationThe COVID-19 situation is being led nationally, and Sefton Council are working closely with Public Health England (PHE) and NHS partners, and are following national guidance issued by the Department of Health and Social Care and PHE. A key part of the public health team’s role…
Last updated: 15/02/2016