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AEA (Action on Elder Abuse)

AEA works to protect, and prevent the abuse of vulnerable older adults.

The five common types of abuse are: physical, psychological, financial, sexual abuse and neglect. Often these abuses are also crimes.  See the link below for more information about the nature of elder abuse.

One key way in which we address elder abuse is through our unique confidential freephone helpline, which provides information, advice and support to victims and others who are concerned about or have witnessed abuse.

We can also operate specialist helplines for care providers, providing whistleblowing advice and support to residents, relatives and staff (contact us if you would like to be part of this service). These helplines not only provide direct advice and help to people who may be in danger of experiencing abuse but they also provide unique information on the nature, circumstances and dynamics of elder abuse.

Our helplines are confidential and are freephones.

  • Our number will not appear on your telephone bill.

AEA Community Groups

AEA are actively forming local groups of older people who are concerned about elder abuse and who want to practically assist in challenging and addressing this important issue within their areas.  

This is a very practical way in which you can challenge elder abuse in your community and do something meaningful to help victims of abuse to recover and survive the effects of their experiences. Volunteers can help as 'buddies' to older victims, help with driving or administration or fundraising, or can visit older people in hospitals or care homes. Pleae see our website for more details.

Who to contact

0208 835 9280
Helpline:0808 808 8141
Fax: 0208 696 9328

Where to go

PO Box 60001
SW16 9BY

Time / Date Details

When is it on
Helpline - Monday to Friday: 9.00am to 5.00pm