The main aim of the project, funded by NHS Sefton, is to work with mental health and social care providers to identify and address language and cultural barriers experienced by members of the BME/Migrant community in accessing services, not only in primary care settings but also in other public service and /or community settings here in Sefton.
The overall objective of our work is to improve the experience of members of BME/Migrant community in accessing services. To this end the project facilitates and delivers a number of activities and initiatives in partnership within the local community. These include:
the delivery of training/workshops including; Cultural Competency Training; Working with the BME/Migrant Community - Understanding Barriers to Access; and Mental Health First Aid, an accredited course that has recently won a national award for its work with the local migrant and Chinese communities in addressing stigma associated with Mental Health
engagement and consultation with the BME community via the facilitation of a BME Lead network (Equal Voice) which feeds issues and concerns arising from the BME community into the borough wide strategic decision making partnership groups
engagement and consultation with mental health service user groups/forums
the management of a Community Volunteer Bi-lingual Project, which recruits and trains bi-lingual volunteers to provide community translation services free of charge to organizations and community groups within Sefton. As well as receiving accredited interpreter training, our volunteers are CRB checked and receive child and vulnerable adult training and offered ongoing support
the Community Volunteer Bi-lingual Project provides support to service providers and training and career opportunities for members of our BME/Migrant Worker community in Sefton. It also supports them to work together better to deliver a seamless services to our migrant population. Their training has the added value of enhancing the quality of services delivered to all our diverse BME/Migrant communities in Sefton. This is a sustainable project as trained volunteers receive wrap around support and services from CVS’s voluntary service
representation on Strategic groups and forums with specific focus on addressing issues relating to the BME/Migrant community.
The project has worked closely with other agencies including: NHS Sefton, Mersey Care NHS Trust, Liverpool PCT, Aldulm Homes (a mental Health Supported Living Provider), EXPECT Excellence (health support service) CIC (Mental Health Providers). Sefton Council, Sefton Carers’ Association, Community Advocates, Merseyside Police and Probation service, Job Centre Plus, The Home Office and Everton Football Club.Minority & Ethnic communities to access services in Sefton.