Relatives and Residents Association (R&RA)

About the R&RA

Who we are: The Relatives & Residents Association is the national charity for older people in or needing care and the relatives and friends who help them cope.  

What we do: We support and inform residents, families and friends with what they need to know about residential care, and what to do if things go wrong; and provide a voice for a sector that cannot always speak out for itself. 

Our Helpline: We offer information, comfort and support via a (free) daily Helpline. Our advisers have years of expert knowledge of the care system and we take the time to listen and give whatever support is needed.

Publications and guides: We publish a wide range of expertly written guides in plain language on choosing a care home, your rights in care, what standards to expect, and many other topics; plus practical guidance aids for carers to promote training and good practice.  

Influencing policy and practice: We take note of your concerns, relay them to the people who can make changes and continue to press for the improvements that vulnerable older people in care still so badly need.  

Who to contact

Telephone
Helpline: 020 7359 8136 Helpline: 020 7359 8136
E-mail
Website
R & RA
Social Media
Follow us on Twitter

Where to go

Address
1 The Ivories,
6 Northampton Street
London
Postcode
N1 2HY
View N1 2HY on a map Get directions to N1 2HY

Last Updated

Last updated: 02/11/2020

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