NSPCC Helpline

Worried about a child?

When you think a child needs protection, talk to us. We're here 24/7 by phone and online. It's free and you don't have to say who you are.

What is the NSPCC Helpline?

The NSPCC Helpline is a service for adults who are concerned about the safety or welfare of a child. We provide adults with advice and support, and can take action on their behalf if they are concerned that a child is being abused or is at risk of abuse. We also provide advice about how to safeguard a child’s welfare, like how to keep a child safe online.

There are many ways to contact the Helpline: Call 0808 800 5000, text  88858, visit nspcc.org.uk/helpline, or sign with BSL.

The service is free and you don’t have to say who you are. We also provide services for deaf and hard-of-hearing people, and for non-English speakers.

Identifying children who are at risk is very, very hard. It’s natural to worry that you might be mistaken, but it's important that you trust your instincts and call us. Once you have discussed your concerns with one of our professionals, it’s no longer your responsibility – it’s ours. You can trust us to make the right decision on your behalf.

Who to contact

Hepline: 0808 800 5000 Hepline: 0808 800 5000 Childline: 0800 11 11 Childline: 0800 11 11
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Where to go

Weston House
42 Curtain Road
View EC2A 3NH on a map Get directions to EC2A 3NH

Other Details


Last Updated

Last updated: 06/09/2023


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