Community Housing and Re-enablement Team (CHART) - Crosby Housing Association

The CHART team focuses on the accommodation and support needs of people in Sefton have a severe and enduring mental illness.

What we do

  • We work with people with mental health problems who are also experiencing difficulties with their accommodation
  • We offer advice and information on the types of housing and supported accommodation that is available.
  • We work closely with Registered Social Landlords and private landlords.
  • We assist in identifying placements in group homes, residential and nursing homes
  • We assist in finding emergency hostel accommodation for homeless people.
  • We work closely with service-users, their carers and families, and the specialist mental health teams that support them.
  • We assess the level of support that may be required in any new accommodation
  • We help with applications for housing, benefit claims, budgeting loans and other grants
  • We help to develop new accommodation projects throughout Sefton

Click here to download a copy of our service leaflet.

Further Information About What We Do

CHART works to resolve accommodation and support needs for Sefton residents who are experiencing or have experienced a severe and enduring mental illness. It is a small team, hosted by Crosby Housing Association, based in Waterloo. Crosby Housing Association has an excellent track record in developing and delivering specialist services to address unmet needs within the borough for over fifty years.

The team works with mental health agencies and service users to obtain appropriate accommodation with relevant support ranging from emergency accommodation flats to 24-hour intensively supported accommodation. 

Referrals

CHART accepts referrals from professionals and carers with service user's consent. Although self-referrals can be accepted it is preferable a referral agency to contact us. Referrals are discussed and allocated each Monday morning.

The CHART service is available for all housing and support providers to contact for accommodation advice, support and signposting.

Our referral form can be downloaded here and can be emailed to ChartTeam@crosby-ha.org.uk or posted to CHART, 10 Church Road, Waterloo, L22 5NB

Complaints

CHART uses the Crosby Housing Association complaints procedure. As such, any complaint will be dealt with speedily and at a local level.

Who to contact

Telephone
0151 920 7300 0151 920 7300
E-mail
Website
https://www.crosbyhousing.org.uk/.../chart-team

Where to go

Name
Crosby Housing Association Ltd
Address
10, Church Road
Waterloo
Merseyside
Postcode
L22 5NB
View L22 5NB on a map Get directions to L22 5NB

Last Updated

Last updated: 28/09/2021

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