Assistance Cards

Arriva is pleased to offer Journey Assistance Cards with a range of messages that tell our drivers what help you’d like during your bus journey.  

Discreet and easy to use

The cards are discreet, easy for you to use and easy for others to understand especially if your disability is hidden.  Just show the card to the driver as well as your travel ticket when boarding the bus.

Cut out and keep

You can cut out the card or cards you need from this page. 

Click here to download your Assitance Cards

 

Need some help?

Alternatively, you can ask our Customer Services team to send them to you – just jump onto Live Chat, drop us an email at customerservice@arriva.co.uk or call on 0344 800 44 11. 

Frequently asked questions

Q - Are the cards free?
A - Yes, there is no charge for Assistance Cards.

Q - Can I use my card on non-Arriva buses?
A - Arriva is one of a number of bus operators who have produced Assistance Cards. Although they have our name and logo on, we expect that other operators will recognise the card (just as we will recognise theirs) because it is not a ticket or a pass.

Arriva Bus App

With the Arriva Bus App you can find the time of the next bus, the nearest bus stop, how get somewhere. Get all the information you need in the palm of your hand.

For more information visit https://www.arrivabus.co.uk/